Privacy Policy

Rama Digital Solutions (Working with businesses Australia-wide, based in Adelaide) provides website design, business automation and ongoing digital support services. You can contact us about privacy at hello@ramadigitalsolutions.com.au.

• Your name, business name, email address and website address, when you submit a form.
• Details you choose to tell us about your business, goals and challenges.
• Basic, non-identifying website usage events (for example which form was started).
• Records of the emails we send you in relation to your enquiry.

We do not require a phone number and we do not collect payment details on this website.

• To prepare and send the audit, recommendation or reply you asked for.
• To follow up on your enquiry a small number of times, stopping as soon as you reply or ask us to stop.
• To manage our own records of enquiries and quotes.
• To improve our website and services in aggregate.

We do not sell your information. We do not add you to unrelated marketing lists without your consent.

We use automated workflows to acknowledge enquiries, prepare draft recommendations and schedule follow-ups. Some drafting may be assisted by AI services. A person from our team reviews anything sent as a formal proposal, and automated content is not a substitute for professional advice.

Enquiry data is stored in a managed cloud database with access controls and row-level security, and is accessible only to authorised team members. Email delivery is handled by a reputable third-party email provider. No online system is completely secure, but we take reasonable steps to protect your information.

We use third-party providers for website hosting, database services, email delivery and (optionally) AI assistance and website analytics. These providers may process data outside Australia. We only share what is necessary to deliver the service.

We keep enquiry records while there is a legitimate business reason to do so — typically while we are in contact and for a reasonable period afterwards for our records. You can ask us to delete your details at any time.

• Reply to any email from us asking to stop, and follow-ups stop immediately.
• Ask us for a copy of the information we hold about you.
• Ask us to correct or delete your information.

Email hello@ramadigitalsolutions.com.au and we'll action requests promptly. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

This website uses only the storage necessary to make the site work, plus optional analytics to understand which pages and tools are used. Analytics data is aggregated and is not used to identify you personally.

We may update this policy from time to time. The current version is always available on this page.